"At Zante Soleil, we value your privacy as much as your comfort. This policy explains how we handle your personal information when you visit our website or book a stay at our villas."
The website https://zantesoleilvillas.com and associated booking services are operated by M. KOPANAKI & SIA EE, located at Macherado, 29092, Zakynthos, Greece. Under the GDPR, we are the Data Controller. Contact Email: info@dreamvacationrentals.com
To provide online reservations, we use WebHotelier (Revplus Hellas S.A.) as our Data Processor.
Storage: Data is stored securely via Amazon Web Services (AWS) in Frankfurt, Germany and N. Virginia, USA, with all necessary EU-standard safeguards.
Security: They are a PCI-DSS Level 2 certified provider.
Data Collected: Name, email, address, and financial details required to secure your stay.
We only collect data that is necessary for the following:
Inquiries & Communication: If you contact us via email or our website form, we use your name and email to respond to your request (Legal Basis: Pre-contractual steps).
Bookings: We process your identity and payment info to fulfill your reservation (Legal Basis: Performance of a Contract).
Legal Obligations: We retain guest data (name, passport/ID, tax info) as required by Greek law and tax authorities (Legal Basis: Legal Obligation).
Marketing: If you have previously stayed at Zante Soleil, we may occasionally contact you with exclusive promotions or news regarding our villas, as we believe this is in our legitimate interest to enhance your guest experience. You have the right to opt-out of these communications at any time by contacting us directly at info@dreamvacationrentals.com (Legal Basis: Legitimate Interest).
If you provide a testimonial or review directly to us, we will only publish it on our website with your verbal or written Consent. We do not use your private contact information for public promotional purposes without your permission.
We use cookies to enhance your experience:
Essential Cookies: Necessary for the booking engine to function.
Analytics (Google Analytics 4): We track anonymized behavior (pages visited, time on site) to improve our service. Your IP address is anonymized by default.
Advertising (Google Ads): We use cookies to show relevant ads to people who have visited our site. You can opt-out at Google’s Ad Settings.
We do not sell your personal data. We share it only with:
WebHotelier (to manage bookings).
Google (for analytics and ads).
Greek Authorities (when required for tax/police registration).
Tax/Booking Records: Kept for 10 years as per Greek law.
Analytics Data: Kept for 14 months.
Marketing Data: Kept until you withdraw your consent.
As a user in the EU (under GDPR) you have the right to access, correct, or delete your data (except for data we are legally required to keep for tax or security purposes), or to object to its use. To exercise these rights, email us at info@dreamvacationrentals.com. If you believe your data is being mishandled, you have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).
Our website is hosted in Europe, but some data (like Google Analytics) may be processed on servers in the United States. Google is certified under the EU-US Data Privacy Framework, ensuring a high level of data protection.
